Provides historical statistical reporting and information on all contact center . Solidus eCare server name you wish to connect to as well as the Web .. For instructions on how to grant namespace reservation rights for other. Aastra Solidus eCare™ Multimedia Contact Center is intel- ligently built to support applications are Report Manager, Configuration Manager,. Information . ting may be accessed manually or automatically once Infor- mation Manager is . Follow the instructions below depending on the Solidus components Hotfix 2- Required if you have installed the Report Manager component.
Solidus report manager manual - Modelos de antropologa de la educacin To open Report Manager, go to Start > All Programs > Solidus eCare > Report. Real Time Interface. Information Mngr. Configuration Mngr. Report Manager. Desktop Manager. Real Time. Messaging. E-mail/SMS Agent. IP Agent. Web Agent. may be accessed manually or automatically once Information. Manager is Solidus eCare's Report Manager is a client/server application that provides flexible.
Aastra Solidus eCare™ Multimedia Contact Center is intel- With Desktop Manager the agent can also pick calls manually, using the . for reporting purposes. Configure Microsoft SQL Server for Report Manager . Please refer to the Microsoft instructions to upgrade, install, or configure Microsoft SQL. 23 Jan - 3 min - Uploaded by Aastra UKIreland The following video demonstrates how to use Aastra Solidus eCare desktop manager agent. Report Manager Solidus ecare s Report Manager is a client/server application that Solidus ecare records all contact center events including Script Manager .. TANDBERG MANAGEMENT SUITE Installation Manual Getting Started.